Backflow Frequently Asked Questions
fax my paperwork or does it have to be mailed in to
A: For the most part, faxes or email are
acceptable. Our office personal can advise you as to
what your agency requires. Unfortunately, some agencies
require we fill out only the "Original" form. Our office
will advise you. Please visit our
Contact Us page for all
of our contact information.
Can I test a Backflow myself?
A: Unfortunately, you can not test your own
device. The local health department or water agency
require that the person doing the test is certified by
the appropriate agency. While the testing procedure is
pretty much the same, each County requires different
certification. Terry's Testing Inc. is Certified to test
in Los Angeles, Orange, Riverside and San Bernardino
Does Terry's Testing do plumbing?
Terry's Testing Inc. is a State licensed C-36
plumbing contractor (#773416) However we specialize
in backflow devices only We test, repair, and
install all devices from 1/2" to 10"
Does Terry's Testing do repairs or
maintenance on Backflows?
Terry's Testing Inc. does repairs and maintenance on
MOST backflow devices. On these devices that we
choose not to repair, we will supply you with the
phone number of the manufacture's representative.
Based on our past years of experience, we have
identified several models that have proven to be
inferior and unreliable. Some devices continue to
fail year after year. We will always provide you
with an estimate to replace these problem devices,
however, we understand the cost of replacement may
not fit your budget.
Does Terry's Testing install new
A: Terry's Testing Inc. installs all sizes of
devices from 1/2" to 10". For your protection, we are
fully licensed (C-36 Plumbing) and fully insured Our
office personnel can provide you with all the required
certificate you require. All work is fully guaranteed
and meets the industries highest standards. Based on our
20= years experience, we will install the device that
will meet the requirements and gives you the best
service. We fully evaluate your requirements before we
make our recommendations.
How can I determine how many Backflow's
will receive a letter from the governing agency
advising you to have your backflow device or devices
tested. Most agencies will provide you with a "Test
$ Maintenance Report" for each device you have.
There are some agencies that only give you one test
form and they list the devices on a separate sheet.
Our office can help you determine the number of
devices you are responsible for.
How can I protect my backflow device
from being stolen?
A: Unfortunately there is no guarantee that
your backflow device won't be stolen. Because each
device and location is unique, we recommend that you
request us to evaluate your site and make
recommendations. It can be as simple as hiding it
behind a bush to installing a protective cage. When
you request a test, simple request a theft
How do I request a Backflow test?
A: Please visit our
Request a Backflow
Test page and simply fill out the form and then
submit it. We will get back to you within 48 hours and
will set up an appointment. If you have an emergency or
any questions, please
Q: How long does the Backflow test take to
actual "Test" only takes a short time, about 10-15
How much does it cost for the test?
Q: How often do I get my Backflow tested?
A: Generally you will only be required to test a
device once a year. However if a device fails in some
point and needs to be repaired, we are required to
submit a Test Report after the repair is made.
Q: Is Terry's Testing licensed in
A: We are licensed by Counties. We service Los
Angeles, Orange, Riverside and San Bernardino Counties.
Some Cities within these Counties, require a City
business license. Where required, we are licensed.
When do I know it's time for my Backflow
be advised by your local water or health department
when it is time to have your device tested. It
usually stays the same month every year, however,
this is entirely controlled by the water or health
department. It is best to wait until you receive the
notice from them.
Q: What is a Backflow Device?
A: A backflow device is simply a
check valve. It allows the water to flow in one
direction only. While there are several types of
devices, their primary purpose is to allow the flow
of water in only one direction.
Q: What services does Terry's Testing offer?
A: At Terry's Testing Inc. Customer Service is
our highest priority. With over 22 years of experience,
we can provide you with the best solutions to your
backflow problems. Our primary service includes testing,
repair and installation of backflow devices.
Additionally we offer inspection of existing sites to
determine the need for additional or existing
protection. With proper design, companies can save money
by eliminating the over use of several devices.
Will the water be shut off during the
A: YES, the water will be turned off for a brief
time. Depending what the device serves, the technician
will advise you if needed. We are sensitive to your
requirements and will work with you to minimize any
inconvenience. Normal time for the water to be off is
usually 1 to 5 minutes.